Just a quick note of frustration I have with retailers, cafe's, business owners in general. It amazes me how often a company will start out with a high standard, build up their customer base, create a great product then decide they need to make more money so they reduce costs by lowering quality.
Do they really think we wont notice when we get served a bowl of watery soup in a cup that is the same price as the chunky bowl we use to get less than a year ago?
Do they really think we wont notice when we buy a pair of $120 workout tights that fall apart and go bally (not like the ones we bought from the same company 10 years ago)?
Do they really think we wont notice when it says landscaping is included in your building contract then decide to charge you extra for landscaping? What the!!!! ?? Does reputation and word of mouth not count for anything anymore? I know it's a tough economy but loosing customers due to poor product and service will sink you too.
No comments:
Post a Comment